![]() ![]() It asks me to complete the sign in process and freezes at "getting office ready for you." pop up. I re installed office using the download link in my login. This generated some error messages so i am attaching the details. I uninstalled office using the uninstall tool. I have followed all these steps without success I am essentially without my offce programs and I need to access to my documents ASAP.Īlso, if someone can point in the right direction to get support directly from microsoft without having to pay a lot of money that will help to. ![]() ![]() Hopefully, someone out there know i way i can fix this. Instead of paying "microsoft Experts" to answer my problem I decided to return to experts exchange for help. However, when i click the to sign in i can get past authentication but the process hangs at the Getting Office Ready for You pop up notice. Which i do not have since i am on subscription. If I choose to not sign in then it asks me for an Office 2016 registration key. When I use /safe switch it opens okay but requires that i sign into my personal microsoft account. When i go to launch word it, it hangs at the start up. I downloaded the latest installer from my account subscription. ![]() I was getting error messages relating to a word addin so i decided to re install office 365. I have an annual subscription to Office 365. I am using a windows 10 64 bit home edition. ![]()
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